Complaints Pop Up for Jawbone’s UP
Count me among the relieved that I didn’t pick one of these up on release day. I almost did though.
I browsed through the Jawbone forums one day prior to release. People were already disgruntled with many of the issues mentioned in the AllThingsD post. Lost caps and bricked devices were amongst the biggest complaints, and it seemed like a lot of users were experiencing one problem or another.
Despite all this, I went to two Target stores with all stock sold out. I was bummed out, but it turns out it was for the better.
The problem? It’s broken. Not ready for a public release.
There was so much hype and excitement around this device. It’s truly a shame to see it stumble out of the gate to the extent it has. And though Jawbone would never want to admit it, they’ve lost a ton of customers for life because this release was so poor.
People don’t go out to the store with $100 in hand to purchase a device that may work. The best course of action — though it may not be an option in Jawbone’s mind — is to pull the device from store shelves until these major problems are fixed.
